Who Is An Operating Officer And What Do They Do- An Operating officer is a personnel in an organization that has the tasks of maintenance & improvement of the operations within that organization. In short, an operating officer see to the smooth and effective running of all the operations in the organization. He/ She reports to the Chief Operating Officer, who is the overall manager of operations in the company. An operating officer also known as Operations Manager formulate policies and ensure compliance to these policies.
Now let us look at the roles of an operating officer.
A typical business organization usually comprises different units with different activities going on per time. It is the job of the operating officer to harmonize all these units together , see to their smooth running and also ensure compliance to companies policies and standard . Here is how he/she carry out the role :
For you to work as an operating officer in an organization, you must meet the following requirements:
To work effectively in this role, you need the technical know-how and also some skills which would be discussed below:
The job role will require you overseeing all the operations of a company. Thus, you will need to be a strong leader, know how to coordinate people, get people to work so as to achieve set objectives. You can read up books on leadership in order to develop some good leadership skills.
You will be dealing with people a lot in your job role. Therefore, you must be able to communicate well in clear and understandable terms. Communication skills will also be required when you need to present report, formulate policies, etc.
On the job role, you will be doing a lot of analysis. Therefore, you must have strong analytical skills.
The role of an operating officer requires you working with lots of numbers and data. If you don’t have a strong liking for mathematics, you should look for another career path.
As a personnel that wants to oversee all operations in one organization, you must have good knowledge and understanding of how business runs.
As you oversee operations daily, there will be times that you will encounter some problems. It is part of your job description to solve problems. And therefore, you must be able to provide innovative solutions to such problems.
You will be working with a lot of data, analyzing them . After analysis, you must be able to interpret them. This is where critical thinking skills is needed.
There are some software that helps in making the operation work easier, faster and more efficient. You must be proficient in the use of such tools.
There are some tools used operating officers that help make their work easier, faster and more efficient. Some of these tools include:
This tool is great for online coaching classes. The software manages the following operations: admission, tuition fees, rating, performance, biometric attendance, notes sharing, enquiries, SMS reminder. Software is user-friendly. The students fees module and attendance module are superb.
This is a great and also free software, very useful for office operations. It is a help desk software that offers customer support. Platform is easy to use with clear options for even new users. Software is free for about 10 users. It serves as a productivity booster and a great task manager. It has a lot of great features. The software supports iOS , Android and Webapp operating system.
The software offers a platform for management of business operations. It helps reduce operational cost used in distribution. It also streamlines and fortify back-end operation .
Some other tools include:
There is the Chief operating officer, the overall boss in charge of operations in an organization. The operating officer reports and receives instructions and directions from the COO. The position of a COO is the second most powerful role in an organization. It is the dream of every operating officer to get to this position.
You should have the following skills as a COO:
The role of an operating officer in an organization is a very important role. For you to function effectively on the role, you must have the education qualification, technical know-how, skills and also some level of experience.
A chief operating officer holds a very high and important position in an organization. In fact, He/ She is the second-in-command. The COO is in charge of daily operations in an organization and also execute the long-term goals of the company.
The role of a Chief executive officer (CEO) is the highest position in an organization. A CEO has the responsibilities of taking corporate decisions managing operations of the company, managing resources and serving as liason between board of directors and corporate operations.
The position of an intern is the lowest in a company. Interns are usually students with little or no work experience. They are actually employed in the organization to gain some work experience. They are not out for the financial benefit.
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